Terms Of Service

Welcome to Ecomfulfillment.eu (the "Site"). This Site is provided to you subject to the following Terms and Conditions. Please read them carefully before using the Site or placing any orders for products ("Products") online.
You should know that by using the Site or by placing an order for any of our Products included on the Site, you will be agreeing to these Terms and Conditions. We advise you to print a copy of the Terms and Conditions for your future reference.
While not obligatory, you may print and/or save this document using your browser's usual function (usually, "File" -> "Save As"). You may also download it in PDF format and save it. To open the PDF file, you will need to have the free Adobe Reader program installed (at www.adobe.com) or other similar programs that allow working with this format.
Please be aware that there are additional policies applicable both to your use of this Site and to our commercial relationship with you:
  • Privacy Policy - Outlines our security and privacy practices to protect you and your personal information.
  • Returns Policy - Sets forth the conditions applicable to the return and/or withdrawal of purchased products through Ecomfulfillment.eu.
Please note that if you do not agree to these Terms and Conditions, you will not be able to use or place orders for any Product offered on our Site.

About Us

This Site is operated by Ecomfulfillment.eu ("we/our"), with our main offices located at:

Ecomfulfillment.eu

Paseo del Charcón 23 Nave

18110 Las Gabias, Granada

Spain

Terms and Conditions

We reserve the right to occasionally modify these Terms and Conditions at our sole discretion. In this regard, your rights herein will be subject to the most current version of the Terms and Conditions published on this page at the time you use or purchase a product, unless the modification must be made in accordance with legally established procedures or as mandated by a governmental entity (in which case, it will apply to orders you have previously placed). Any modifications to the Terms and Conditions will be posted on the Site, and the date indicated at the bottom of these Terms and Conditions will be modified to reflect the date of the last revision made.
We recommend that you regularly visit these Terms and Conditions to stay informed about the latest applicable version, both for your use of the website and for the sale, delivery, and use of our Products.
Your continued access to and use of the website after the introduction of any modifications constitutes your acceptance of the new Terms and Conditions. You will be responsible for checking the Site regularly and determining if modifications have been made to these Terms and Conditions.
The aforementioned Terms and Conditions are in addition to your obligations and rights outlined in our Privacy Policy and in the Returns and Withdrawal Policy. To avoid doubt, in the event of a conflict between these Terms and Conditions and our Privacy Policy and/or the Returns and Withdrawal Policy, these Terms and Conditions will prevail. If you have any questions about your rights under these Terms and Conditions, our Privacy Policy, and/or the Returns and Withdrawal Policy, please contact our customer service department through our Contact page. We will respond within one business day, Monday through Friday, from 10:00 am to 8:00 pm.
If you do not agree with these Terms and Conditions in their entirety, you should not use this Site.

License and Site Use

We grant you a limited license to access and make personal use of the Site, but not to download it or modify it in whole or in part, except with our express and written authorization. This license does not include resale or commercial use of the Site or its contents, the collection or use of any Product listings, descriptions, or prices, derivative use of Ecomfulfillment.eu or its content, or any use of data mining, robots, or similar data gathering and extraction tools. The Site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for commercial purposes without our express and written authorization. You may not frame or utilize framing techniques to attach any trademark, logo, or other proprietary information (including images, text, page layout, or form) owned by us or our affiliates (including our parent company) without our express and written authorization. Nor may you use meta tags or any other "hidden text" utilizing our name, trademarks, or service marks without our express and written authorization.
We may terminate your limited license to use the Site immediately if you breach any of these Terms and Conditions.
You must choose a username and password when registering and before making any purchases. You will be responsible for all actions taken under such username and password, and may only use the Site under your own username and password. You must make every effort to keep your password secure and not disclose it to any third party. If the security of your password is compromised, you must change it. You may not transfer or sell your username to any third party, or allow any other person, directly or indirectly, to use your username or password.
Access to the Site is permitted on a temporary basis, and we reserve the right to suspend, withdraw, or modify the service we provide on our Site at any time without prior notice, for operational, regulatory, legal, or other reasons.
We may occasionally restrict access to certain parts of the Site, or the Site as a whole, to users who have registered.
We may disable at any time any user identification code or password, whether chosen by you or allocated by us, if, in our opinion, you have failed to comply with any of the provisions set forth in these Terms and Conditions.
You are responsible for ensuring that all persons who access the Site through your Internet connection are aware of and comply with these Terms and Conditions.
Both this Site and third parties may provide links to other sites or resources. Since we have no control over such external sites or resources, we are not responsible for their availability or endorsement, and we assume no responsibility for any content, advertising, Products, or other materials included or available on them.

Terms and Conditions of Use Applicable to Downloads

Downloaded material is provided "as is," and your use of the downloaded content will be at your own risk. Downloads may contain programming errors, bugs, and more or less significant viruses that may cause operational disruption to your computer system. Before accessing, you should verify that the download does not contain viruses. Except to the extent that such terms and conditions cannot be limited or excluded under applicable law, no conditions, warranties, representations, or other terms, whether express or implied, shall apply to any download.
Please note that we have no obligation to respond to questions about the use of downloaded content.

Intellectual and Industrial Property

The Site and its content are protected by Intellectual Property Rights, including, but not limited to, copyrights and trademarks. In these Terms and Conditions, "Intellectual and Industrial Property Rights" shall be understood to mean patents, database rights, copyrights, design rights (registered or unregistered), trademarks (registered or unregistered), and other similar rights, as well as the right to apply for the protection of any of these rights.
As far as our relationship is concerned, we are and will remain the absolute owners of the Intellectual and Industrial Property Rights over the Site and these Terms and Conditions. In this regard, you are not authorized to use them without our express authorization.
The business reputation gained from the use of this Site and the trademarks, trade names, and service marks owned by us and our affiliates under these Terms and Conditions will be transferred to our benefit and that of our affiliates, as applicable.
To place an order on the Site, you must be at least 18 years old and a consumer (not a distributor).
The technical steps necessary to create the contract between you and us, and to make the purchase of any Product, are outlined below:
  • To place an order for a Product through the Site, you must select "place order and pay with this card" at the end of the checkout process. You will be instructed on how to proceed through the order process following a series of simple instructions.
  • You may pay for the order by debit or credit card (MasterCard®, Visa®, American Express®, Maestro® (formerly Switch), Visa Delta, CartaSi, and Dankort), as well as through PayPal.
  • If you have a coupon, promotional code, or discount voucher, you must enter it during the checkout process for it to be valid.
  • Once your order is placed, we will send you an email acknowledgment. This email is not a confirmation or acceptance of the order on our part. Please note that it does not mean that your order has been accepted. For us, your order constitutes an offer to purchase a Product.
  • When your Product leaves our warehouse, we will send you a confirmation email of the shipment.
  • The acceptance of the order and the conclusion of the contract between you and us will occur when we send you the requested Product, unless we have notified you of the non-acceptance or cancellation of your order. The contract will refer only to the Product whose shipment we have confirmed in the confirmation email of the shipment. We have no obligation to supply any other Product that may be included in your order until we have confirmed the shipment of such other Product in a separate confirmation email of the shipment.
  • We will process your payment at the time of preparing the Product for shipment.
We advise you to keep the invoice, necessary for any exchanges or claims, and as a reference to the agreement reached between you and us.

Billing

When Ecomfulfillment.eu decides or is legally obligated to issue or make available an invoice to the buyer, it reserves the right to do so electronically, and you accept such form of invoicing. Ecomfulfillment will only send you your invoice by postal mail or together with your order. In case of loss of said invoice, you must contact the customer service department through our Contact page. We will respond within one business day, Monday through Friday, from 10:00 am to 8:00 pm.

Pricing

Ecomfulfillment.eu takes all possible measures to ensure that all price information displayed on the Site is correct and up-to-date. However, errors may occur. If an error occurs and an incorrect price is assigned to a product, Ecomfulfillment.eu may not accept the order and/or confirm the validity of the contract, as provided herein. Ecomfulfillment.com has no obligation to supply or deliver any product whose price has been incorrectly assigned, to the extent that the amount of the product has not been charged and the order has not been processed.
Shipping costs may be charged, which must be clearly shown during the checkout process.
The total cost of shipping shall be detailed and identified on the payment screen and on the invoice issued.
If you have a discount promotional code, it is your responsibility to ensure that you include it in the corresponding section during the checkout process. Once your order is confirmed, you will not be able to enter any promotional code or discount offer.
The non-acceptance of an order may be due to any of the following reasons:
  • The requested Product is out of stock;
  • Authorization for payment could not be obtained;
  • Any risk assessment obtained by Rimlax.com regarding the transaction;
  • Identification of an error in the price or description of the Product;
  • Your failure to meet the requirements necessary to place orders, in accordance with these Terms and Conditions;
  • You are under 18 years of age;
  • There is suspicion that you are a distributor; and
  • Identification by us of an error in the Product information, including, but not limited to, the price or related to a promotion.
In the event of any problem with your order, we will contact you as soon as possible. We reserve the right to reject any offer to purchase a Product made by you at any time.
Ownership of the Products will only be transferred when we receive full payment of all amounts due for the Products, including shipping costs.

Delivery

All shipments will be made within 24 hours.
While we strive to deliver your Product within the timeframes outlined in the Frequently Asked Questions, unfortunately, we cannot guarantee that these timeframes will not be affected by unforeseen circumstances affecting our carrier. In such cases, we will not offer any compensation.
Your order will be executed on the delivery date indicated in the confirmation email of the Product shipment or, if no delivery date has been specified, within 30 (THIRTY) days following the date of said confirmation email of the shipment, unless exceptional circumstances arise. From the time of delivery, you assume the risk for the Product.

Promotional Codes and Discount Vouchers

As previously stated, any promotional code and discount voucher must be entered during the purchasing process to be valid and cannot be used on orders of children's or baby clothing. Discounts and minimum amounts required for discount application do not include shipping costs. Discounts cannot be used in conjunction with other offers. Our offers are only available for a limited time and only on selected lines indicated on the Site, if applicable. Rimlax.com reserves the right to remove such offers without prior notice. Offers cannot be combined with other discounts. If a product is purchased online or in-store before it goes on offer, we cannot refund the price difference. Our exclusive offers only apply to online purchases and will not be available in our physical stores. If a customer wishes to benefit from these exclusive online offers, they must place the order through the Site. Please note that if you purchase an item at full price in our physical stores and the same item is offered exclusively online at a discount later, you will not be entitled to a refund of the price difference paid. Please note that only holders of an Ecomfulfillment.eu account can use selected discount vouchers.

Our Products

We will do our utmost to ensure that the prices displayed on this Site are correct at the time you place your order. In the event that we identify an error before dispatching the product, we will inform you as soon as possible and, at our discretion, offer you the option to re-confirm your order at the correct price or cancel it. Alternatively, and at our discretion, we may reject your order and consider it canceled. If your order is canceled, we will refund any amount you have paid or that has been charged to your credit or debit card for the purchased product. We are not obligated to provide a product at an incorrect (lower) price even if we have sent you a shipping confirmation email, if the price error is obvious and you could have reasonably noticed it was a mistake. Please be aware that buying clothing and accessories online is a different shopping experience than doing so in a physical store. For example:
  • The colors displayed on the Site will depend on many factors, including your computer screen settings, and we cannot guarantee that the display on your computer accurately reflects the color of the delivered and/or received product.
  • Weights, measurements, size dimensions, and capacities shown on the Site are provided based on the best possible estimation.
  • Variations in manufacturing processes and your computer's configuration and hardware can affect the fabrics and designs of the products in that the delivered products may have minimal differences compared to how they are shown and described on the Site.
  • All products are subject to availability, so we may not be able to fulfill your order.
  • The delivery times offered are estimates only.
  • Products and promotions offered on the Site may not be available for sale in a physical store and vice versa. Unless otherwise stated, all prices include VAT at the applicable tax rate and do not include shipping costs, which will be added during the purchasing process before confirmation.

Communications

You may send us suggestions, ideas, comments, questions, and other information as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or unacceptable, and does not contain viruses, political campaign material, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. By submitting material to us, unless otherwise indicated, you grant us and our affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media in which we operate. Additionally, you grant us, our affiliates, and sublicensees the right to use the name you submit in connection with such content, if we choose to do so. You represent and warrant that you own or otherwise control all rights to the content you submit; that the content is accurate; that the use of the content you supply does not violate these Terms and Conditions of use; that it will not cause injury to any person or entity; and that you will indemnify us and our affiliates for all claims arising from content you supply. You acknowledge and agree that we have the right, but not the obligation, to monitor, edit, or remove any activity or content. We do not endorse or assume any responsibility for any content shared by you or any third party through the Site.

Disclaimer

To the fullest extent permitted by law, the Site and all information contained therein are provided "as is" and "as available," and we do not warrant that they are suitable for your purposes and needs. We exercise reasonable care in collecting and presenting the content of the Site, but we cannot guarantee that it is complete, accurate, or up-to-date. We make no representations or warranties of any kind, express or implied, about the operation and availability of this Site, or the information, content, or materials presented therein. You expressly agree that your use of this Site is at your own risk. The content of the Site is obtained from various sources and is subject to change without prior notice. We exercise reasonable care in collecting and presenting the content of the Site, but we cannot guarantee that it is complete, accurate, or up-to-date. To the extent permitted by law, we hereby expressly exclude all liability (regardless of how arising) related to any loss, damage, and/or expense arising out of or related to the use of this Site. In particular, and without limitation to the generality of the foregoing, we will not assume any liability for any loss or damage to computer equipment, software, or data, or for any financial loss or indirect, special, or consequential damages.

Warranty

Notwithstanding anything to the contrary in these Terms and Conditions, we warrant that all products delivered by us are of satisfactory quality, reasonably fit for the purpose for which they are intended, and free from defects in workmanship or material for the period indicated on the Site. This warranty will not affect your rights as a consumer. This warranty will only be valid if a Rimlax.com purchase receipt is available, and it will not apply in the event that the product has any defects resulting from normal wear and tear, intentional damage, accident, negligence on your part or on the part of a third party, use other than as indicated in our instructions, or any modification or repair made without our approval. Your legal rights established under current national legislation governing the sale of consumer goods are not affected by this warranty.

Limitaion of Liability

We will not be liable to you in the event that we fail to meet or are delayed in meeting the obligations assumed in these Terms and Conditions, when such failure or delay is due to your actions or omissions (or those of anyone acting on your behalf) or to circumstances beyond our reasonable control. Notwithstanding anything to the contrary in these Terms and Conditions, our liability for losses suffered by you resulting from or related to our breach of said Terms and Conditions (whether contractually, tortiously, or otherwise) is limited to the purchase price of the product you have purchased and to any losses that are a foreseeable consequence of our breach of the contract. Losses will be foreseeable if they could be contemplated by you and us at the time of accepting your order. We will only send products for domestic and private use, so you agree not to use the products or the Site for commercial, business, or resale purposes. We will not be liable to you for losses incurred in the form of management time, loss of profit, business, income, goodwill, or anticipated savings, or for any damage or loss of data. Please note that you have certain rights as a consumer, including legal rights regarding defective or incorrectly described products. Nothing in these Terms and Conditions will affect these legal rights, and specifically, Ecomfulfillment.eu will fulfill its obligations established here with reasonable care and diligence. Notwithstanding anything to the contrary in these Terms and Conditions, this provision does not exclude or limit in any way our liability for:
  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any other matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

Force Majeure

We shall not assume any responsibility for the non-fulfillment of any obligations contained in these Terms and Conditions due to the existence of a situation beyond our reasonable control (force majeure), including (indicatively) strikes, lockouts, failures of third-party systems or networks, acts of God, fire, earthquake, storm, flood, or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage or intentional damage to equipment or data, damage or destruction of facilities or equipment, government regulations or policies, and shortages of supply and services (a "Force Majeure Event"). Our performance under the contract shall be considered suspended while the Force Majeure Event exists, and the performance period shall be extended for the duration of such Event. We will reasonably endeavor to end such a situation or find a solution to fulfill the obligations under the contract even if the Force Majeure Event persists.

Privacy Policy

Registration data and other information about you are subject to our Privacy Policy. For more information, please read our Privacy Policy.

General

All notifications we must send you under these Terms and Conditions will be sent to the email address you provided when registering. When you visit the Site or send us emails, you are contacting us electronically. We may communicate with you via email or by posting notifications on the Site. For contractual purposes, you agree to receive electronic communications and agree that all contracts, notifications, disclosures, and other communications we provide to you electronically meet all legal requirements that such communications be in writing. This condition will not affect your legal rights. You must send all communications to us through our Contact page on the website. We will send our communications via email or to the postal address you provided when placing the order, in any of the aforementioned ways. A communication will be considered received and properly served immediately when posted on our Site, the next business day after being sent via email, or three days after the date of mailing. To prove the sending of any communication, it will be sufficient to prove, in the case of a letter sent by postal mail, that the address indicated was correct, that it was properly sealed, and that it was posted. If it is an email, it must be proven that it was sent to the specified email address of the recipient. The contract reached is binding between you and us, including our respective successors and assigns. You may not transfer, assign, encumber, or otherwise dispose of the contract or any of its rights or obligations therein without our prior written consent. We may transfer, assign, encumber, subcontract, or otherwise dispose of the contract or any of the rights or obligations therein at any time during its term. These Terms and Conditions (together with the Privacy Policy and the Returns and Cancellation Policy) constitute the entire agreement reached regarding the use of the Site and the sale, purchase, delivery, and use of the Products, and replace any previously reached agreement or commitment related to such subject matter. Modifications to these Terms and Conditions will not be binding unless agreed upon in writing. By accepting these Terms and Conditions and your continued use of this Site, you acknowledge having read and understood these Terms and Conditions, and agree to act and be bound by them. These Terms and Conditions will not be modified in any way without our prior written consent. If you act as an agent for a principal (also on behalf of your employer), both you and the principal assume jointly all obligations under the respective Terms and Conditions. Except to the extent that you exercise your right as a consumer to bring actions or resort to the law of the country of your domicile, the interpretation, effect, and enforceability of these Terms and Conditions will be governed by Spanish law, and you agree to submit to the non-exclusive jurisdiction of the Spanish courts for the resolution of any dispute.

Dispute Resolution

If you have a complaint about a product, our website, or any other aspect, please contact our customer service department through our Contact page on the website. In the unlikely event that we cannot resolve a complaint directly with you, you may refer the dispute to the EU Online Dispute Resolution Platform at http://ec.europa.eu/consumers/odr. If you choose to use this service, use the following email address when completing the form. Under current legislation, we may not have the obligation or desire to participate in alternative dispute resolution by a consumer arbitration body. We constantly strive to resolve potential disputes with our customers on our own.

Modifications to the Terms and Conditions

Ecomfulfillment.eu reserves the right, at its sole discretion, to change, modify, add, or remove any part of these Terms and Conditions at any time and without prior notice. The modifications made will be published on the Rimlax.com website, and the date indicated at the bottom of the Terms and Conditions will be modified to show the date of the last revision. Ecomfulfillment.eu recommends that you regularly visit these Terms and Conditions to stay informed about the latest applicable version for both your use of the website and the delivery of your products. Continued access to and use of the website following the introduction of any modifications constitutes your acceptance of the new Terms and Conditions. You are responsible for checking the website regularly and determining whether any modifications have been made to these Terms and Conditions. Please note that these Terms and Conditions do not affect the legal rights available to you as a consumer. For more information about your legal rights, please contact your local trading standards office or equivalent consumer advice organization. QUESTIONS AND INQUIRIES REGARDING THIS POLICY SHOULD BE DIRECTED TO: Ecomfulfillment.eu Paseo del charcón 23, Nave 18110, Las gabias, Granada E-mail: info@rimlax.com © ECOMFULFILLMENT.EU. 2021

Contact Us

Ready to begin?

Contact our customer service representative now for further information. Request additional details about our services to fulfill your business requirements.

  • Paseo del Charcón, 10, 18110 Las Gabias,
    Granada, Spain
  • +34 641266850
  • +34 858830382
  • info@ecomfulfillment.eu
  • mon-sat: 9:00H 20:30H

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